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FAQ
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Are you open year round?Click Christmas Store in Saint-Sauveur is normally opened from June 24th to December 24th. During that period, Click is usually opened 5 to 7 days a week, unless otherwise stated. Check our opening hours if necessary. Our online store is accessible year-round, 7 days a week, 24 hours a day.
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Are all the items shown on your website's photos available to buy?Not necessarily. While we do our very best to frequently update the multiple photos on our website, it is very possible that some of the items displayed are not available anymore. However, the items' availability in our online shop is frequently updated, meaning you can generally rely on the information displayed.
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I live far away and can't travel to Saint-Sauveur, do you offer shipping?Of course! In the eventuality that an item's not listed in our online shop, feel free to call us! We will help you complete the transaction remotely and will send you your order right away.
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When do you receive your new arrivals?We normally receive all of our new arrivals between June 24th and September 1st. No doubt, it's the perfect time of the year to find your dream item before it is sold out!
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Where do you offer shipping?At the moment, we do not offer delivery through our website. However, for any deliveries to Quebec, Canada, or internationally, please contact us in-store and we will be happy to arrange a personalized delivery that will satisfy your needs.
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Do you offer international shipping?Yes! Feel free to call us and we will gladly organize with you a fast, efficient and secure international delivery.
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What are the shipping times?We are committed to shipping your order as quickly as possible after receiving payment. Naturally, when it comes to delivery times, it depends on the destination of the shipment. However, on average, we estimate the delivery time to be between 3 and 5 business days for local deliveries (Quebec and Ontario).
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What are the shipping costs?The shipping fees vary from one product to another and will be clearly communicated to you by our team as needed. Generally, delivery fees are calculated based on the weight of the product. If you cannot find information about the delivery fees for a specific product, feel free to contact us.
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How are the items protected during shipping?For postal shipping, all of our items are packed in a sturdy cardboard box and sealed with shipping tape. More fragile objects are wrapped in tissue paper and/or bubble wrap.
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